Lucy Cunningham
Incorporation
Chargeback
Member Since: Dec 2013
lucylaw@gmail.com
123-456-7890
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This customer has a chargeback
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Date
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Last 30 Days
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Date
All
Last 30 Days
Last 60 Days
Last 90 Days
Custom Dates
10/24/14
to
01/20/15
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mar 18, 2014
Katy Crusher processed a refund
Mar 18, 2014
Refund for Premium Plan Free Trial, Document, Background Check processed for $19.99 on Visa-2345
Processing
mar 18, 2014
Katy Crusher processed a refund
Mar 18, 2014
Refund for Single Q&A processed for $30.00 on Visa-2345
Processing
Mar 15, 2014
Charge for Single Q&A processed for $30.00 on Visa-2345
Payment Refunded
mar 18, 2014
Katy Crusher sent an order receipt to lucylaw@gmail.com, accountant@money.com
mar 18, 2014
Katy Crusher sent a transactional receipt to lucylaw@gmail.com
Mar 15, 2014
Charge for Single Q&A processed for $30.00 on Visa-2345
Payment Approved
Mar 15, 2014
Charge for Single Q&A processed for $30.00 on Visa-2345
Payment Approved
Payment Details
View original order
RL Account
Product
Amount
Card Type
Card Number 
[Account Type]
Single Q&A
$30.00
Visa
•••• •••• •••• 2345
Transaction #
Processor
Status
Date/Time
98475974397
Rocket Pay
Payment Approved
03/15/2014, 1:08 AM
Mark as chargeback
Are you sure you want to mark this payment as a chargeback and permanently cancel the associated subscription?
NoYes
1 of 5
Transactional Attempts
1 of 5
Transactional Attempts
Success
03/15/2014, 11:08 AM
9847597186-9847597186
RefundSend Receipt
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x
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Apply a refund

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SendCancel
Process a Refund
Reason for refund
Apply a refund

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Amount to refund

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Total refund to Visa-2345:
$0.00
SubmitCancel
Mar 15, 2014
Charge for Single Q&A processed for $30.00 on Visa-2345
Payment Refunded
Payment Details
View original order
RL Account
Product
Amount
Card Type
Card Number 
[Acct Type Indicator]
Premium Plan
Monthly
$30.00
Visa
•••• •••• •••• 2345
Transaction #
Processor
Initial Charge
Status
Representative
Refund Option
Refund Reason
Date/Time
98475974397
Rocket Pay
03/15/2014, 1:08 AM
Payment Refunded
Katy Crusher
Full Amount
Billing System Error...
02/08/2014, 10:08 AM
1 of 5
Transactional Attempts
1 of 5
Transactional Attempts
Success
03/15/2014, 11:08 AM
9847597186-9847597186
Send Receipt
Mar 15, 2014
Charge for Single Q&A processed for $30.00 on Visa-2345
Payment Chargeback
Payment Details
View original order
RL Account
Product
Amount
Card Type
Card Number 
[Account Type]
Single Q&A
$30.00
Visa
•••• •••• •••• 2345
Transaction #
Processor
Status
Date/Time
98475974397
Rocket Pay
Payment Chargeback
03/15/2014, 1:08 AM
Unmark as chargeback
Are you sure you want to unmark this payment as a chargeback?
NoYes
1 of 5
Transactional Attempts
1 of 5
Transactional Attempts
Success
03/15/2014, 11:08 AM
9847597186-9847597186
Send Receipt
Where should we send the receipt?
x
+ Add another email
Apply a refund

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form :(

SendCancel
Feb 16, 2014
Document “Car Title Change” started by Lucy
Feb 15, 2014
Monthly charge for Premium Plan processed for $49.99 on Visa-2345
Payment Approved
feb 15, 2014
“Premium Plan Trial” ended and converted to “Premium Plan Membership”
Feb 8, 2014
Document “Mark Cunningham Living Will” completed by Lucy
Feb 8, 2014
Order placed by Lucy for $19.99 on Visa-2345
Payment Refunded
Feb 8, 2014
Order placed by Lucy for $19.99 on Visa-2345
Payment Approved
FEB 8, 2014
Order placed by Lucy for $19.99 on Visa-2345
Payment Approved
Order Details
Order Number #398093894041748
Purchased by: Betty Seller
Premium Plan Free Trial
$0.00
Document
$15.00
Background Check
$5.00
Subtotal
$20.00
Discount
-$1.00
Tax
$0.99
Total charged to Visa-2345:
$19.99
RL Account
Amount
Card Type
Card Number 
[Acct Type Indicator]
$19.99
Visa
•••• •••• •••• 2345
Transaction #
Processor
Status
Date/Time
9847597186
Rocket Pay
Payment Approved
02/08/2014, 10:08 AM
3 of 5
Transaction Attempts
3 of 5
Transaction Attempts
Success
02/08/2014, 10:08 AM
9847597186-9847597186
Scheduled
02/08/2014, 10:08 AM
Failed
02/08/2014, 10:04 AM
9847597345-9847596345
Auth Busy - Retry
Failed
02/08/2014, 10:00 AM
9847596983-9847596983
Auth Busy - Retry
RefundSend Receipt
Where should we send the receipt?
x
+ Add another email
Apply a refund

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form :(

SendCancel
Process a Refund
Reason for refund
Apply a refund

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form :(

Amount of refund

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form :(

Total refund to Visa-2345:
$0.00
SubmitCancel
FEB 8, 2014
Order placed by Lucy for $19.99 on Visa-2345
Payment Refunded
Order Details
Order Number #398093894041748
Purchased by: Betty Seller
Premium Plan Free Trial
$0.00
Document
$15.00
Background Check
$5.00
Subtotal
$20.00
Discount
-$1.00
Tax
$0.99
Total charged to Visa-2345:
$19.99
Total refunded to Visa-2345:
- $19.99
RL Account
Amount
Card Type
Card Number 
[Acct Type Indicator]
$19.99
Visa
•••• •••• •••• 2345
Transaction #
Processor
Initial Charge
Status
Representative
Refund Option
Refund Reason
Date/Time
9847597186
Rocket Pay
02/08/2014, 11:22 AM
Payment Refunded
Katy Crusher
Full Refund
Only wanted to try...
03/18/2014, 10:08 AM
3 of 5
Transaction Attempts
3 of 5
Transaction Attempts
Success
02/08/2014, 10:08 AM
9847597186-9847597186
Scheduled
02/08/2014, 10:08 AM
Failed
02/08/2014, 10:04 AM
9847597345-9847596345
Auth Busy - Retry
Failed
02/08/2014, 10:00 AM
9847596983-9847596983
Auth Busy - Retry
Send Receipt
feb 8, 2014
Document “Mark Cunningham Living Will” started by Lucy
Feb 8, 2014
Account created
Date
All
Last 30 Days
Last 60 Days
Last 90 Days
Custom Dates
Date
All
Last 30 Days
Last 60 Days
Last 90 Days
Custom Dates
10/24/14
to
01/20/15
Type
AllSubscriptionDocumentQuestionFilingAdd On
Filter Products
Filter Products
Premium Plan
Active
RL Account
Started On
Trial End
Last Charge
Next Billing
[Account Type]
02/08/2014
02/15/2014
$49.99
04/15/2014
Single Document
Product
RL Account
Purchased On
Amount
Discount
Purchased By
[Account Type]
02/08/2014
$79.99
$0.00
Lucy Cunningham
Document Defense
Add On
RL Account
Purchased On
Amount
Discount
Purchased By
[Account Type]
02/08/2014
$5.00
$0.00
Lucy Cunningham
Legal Benefit Plan
Hold
RL Account
Started On
Trial End
Last Charge
Next Billing
[Account Type]
02/08/2014
02/15/2014
$49.99
04/15/2014
 Legal Benefit Plan
Cancellation Pending
RL Account
Started On
Trial End
Last Charge
Next Billing
[Account Type]
02/08/2014
02/15/2014
$49.99
04/15/2014
Document Solo Plan
Cancelled
RL Account
Started On
Trial End
Last Charge
Next Billing
[Account Type]
02/08/2014
02/15/2014
$49.99
04/15/2014